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PARA ONDE VAI A DEFESA DO CONSUMIDOR?

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Venha participar da criação dessa jornada.

Para a 12ª edição do evento,
queremos marcar o início da agenda 2030.

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Hotel Renaissance – Alameda Santos, 2233 – São Paulo – SP

[/et_pb_text][/et_pb_column][et_pb_column type=”2_5″ admin_label=”Coluna” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://aeradodialogo.com.br/wp-content/uploads/2022/12/favicon.png” title_text=”favicon” align=”right” align_tablet=”right” align_phone=”right” align_last_edited=”on|phone” admin_label=”Imagem” _builder_version=”4.20.4″ _module_preset=”default” width=”15%” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” max_width=”15%” module_alignment=”center” min_height_tablet=”” min_height_phone=”” min_height_last_edited=”on|desktop” max_height_tablet=”” max_height_phone=”” max_height_last_edited=”on|phone” custom_margin=”-46px||-11px|68px|false|false” custom_margin_tablet=”12px||||false|false” custom_margin_phone=”12px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”0px|0px|0px|0px|false|false” custom_padding_last_edited=”on|phone” module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][et_pb_video src=”https://www.youtube.com/live/YzzWTRhVuTo” _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”24px||||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″ disabled_on=”on|on|on” disabled=”on”][/et_pb_video][/et_pb_column][/et_pb_row][et_pb_row admin_label=”Linha” _builder_version=”4.19.4″ _module_preset=”default” min_height=”59.8px” custom_margin=”-3px|auto||auto|false|false” custom_padding=”11px||27px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#ffffff” icon_width=”32px” url=”#evento” _builder_version=”4.19.1″ _module_preset=”default” custom_margin=”-3px||34px|||” custom_padding=”33px||12px|||” animation_style=”slide” animation_direction=”top” global_colors_info=”{}” icon_color__hover_enabled=”on|desktop” icon_color__hover=”#eeeeee”][/et_pb_icon][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ module_id=”evento” _builder_version=”4.19.2″ _module_preset=”default” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” text_font=”Roboto|700|||||||” text_text_color=”#a9143c” text_font_size=”90px” text_line_height=”80px” text_font_size_tablet=”90px” text_font_size_phone=”66px” text_font_size_last_edited=”on|phone” text_line_height_tablet=”80px” text_line_height_phone=”76px” text_line_height_last_edited=”on|phone” global_colors_info=”{}”]

O Evento: A Era do Diálogo em 2023.

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Desde 2012, A Era do Diálogo cria e fomenta o relacionamento entre todos os agentes das relações de consumo para que atuem em harmonia em prol da evolução da nossa sociedade de consumo, reduzindo conflitos e litígios e aprimorando continuamente a experiência dos consumidores.

Para este ano, temos como objetivo investigar como reduzir o litígio em um momento de profunda transformação, com a digitalização e as questões pertinentes ao atendimento omnicanal e o uso dos dados convergindo para tornar mais complexa a interação entre empresas, clientes, PROCONs e agências reguladoras.

Com o tema Resolutividade na nova era de dados, a Era do Diálogo debate o Novo Decreto dos SACs, que prioriza o atendimento digital. Mas até que ponto ele foi assimilado pelas empresas dos setores regulados? 

Discute ainda como a digitalização pode um fato consumado em um país com letramento digital deficiente, qual o papel do telefone nesse novo contexto? E, não menos importante, destaca pontos sobre questões como privacidade, adaptação dos canais para cada geração, acesso ao bem-estar, e como a regulação dos Neobancos devem ser enfrentadas de forma equilibrada e no legítimo interesse do consumidor e do fomento à inovação.

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Veja Como Foi a Edição 2023.

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Veja
Como Foi
a Edição 2022.

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A Era do Diálogo é o maior encontro de lideranças executivas, profissionais do sistema nacional de defesa do consumidor, especialistas e autoridades de agências reguladores do País, que tem como iniciativa resgatar e potencializar a confiança dos agentes das relações de consumo no Brasil. Com espetacular engajamento do público-alvo, o evento tem como objetivo promover um espaço de atualização do conhecimento e trabalho conjunto em favor da defesa do consumidor mais justa e equilibrada, tendo em mente que a missão para todos é zerar o litígio.

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A Era do Diálogo é o espaço de atualização de informações sobre aplicação da Defesa do Consumidor;

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Para o cliente contratante, o Seminário A Era do Diálogo é um guia de aplicação das melhores práticas de defesa do consumidor;

[/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#d65c00″ icon_placement=”left” image_icon_width=”29px” _builder_version=”4.19.4″ _module_preset=”default” body_font=”Roboto||||||||” body_font_size=”16px” locked=”off” global_colors_info=”{}”]

Traz proximidade com as novas gerações que demandam atendimento personalizado e ajuda o executivo a lidar com a vulnerabilidade dos consumidores;

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A Era do Diálogo traz visibilidade dos patrocinadores e para sua marca.

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e mais:

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.19.2″ _module_preset=”default” min_height=”495px” custom_margin=”|auto|-3px|auto|false|false” custom_padding=”||5px||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”C-LEVEL – Presidentes, CEOs, VPs, Diretores;” number=”28″ _builder_version=”4.19.4″ _module_preset=”default” title_font=”Roboto||||||||” title_text_color=”#383838″ title_font_size=”15px” title_line_height=”1.3em” number_font=”Roboto|500|||||||” number_text_color=”#ef4a21″ custom_margin=”||96px|||” global_colors_info=”{}”][/et_pb_number_counter][et_pb_number_counter title=”matérias publicadas na plataforma Consumidor Moderno.” number=”38″ percent_sign=”off” _builder_version=”4.19.4″ _module_preset=”default” title_font=”Roboto||||||||” title_text_color=”#383838″ title_font_size=”15px” number_font=”Roboto|500|||||||” number_text_color=”#ef4a21″ custom_margin=”||-11px|||” locked=”off” global_colors_info=”{}”][/et_pb_number_counter][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”MÉDIA GERÊNCIA – Gerentes, Coordenadores.” number=”45″ _builder_version=”4.19.4″ _module_preset=”default” title_font=”Roboto||||||||” title_text_color=”#383838″ title_font_size=”15px” title_line_height=”1.3em” number_font=”Roboto|500|||||||” number_text_color=”#ef4a21″ custom_margin=”||96px|||” locked=”off” global_colors_info=”{}”][/et_pb_number_counter][et_pb_number_counter title=”visualizações do evento.” number=”+160 MIL ” percent_sign=”off” _builder_version=”4.19.4″ _module_preset=”default” title_font=”Roboto||||||||” title_text_color=”#383838″ title_font_size=”15px” number_font=”Roboto|500|||||||” number_text_color=”#ef4a21″ custom_margin=”||-1px|||” number_text_align_tablet=”” number_text_align_phone=”center” number_text_align_last_edited=”on|phone” number_font_size_tablet=”” number_font_size_phone=”64px” number_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][/et_pb_number_counter][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”OUTROS – Especialistas, Advogados, Docentes, etc.” number=”27″ _builder_version=”4.19.4″ _module_preset=”default” title_font=”Roboto||||||||” title_text_color=”#383838″ title_font_size=”15px” title_line_height=”1.3em” number_font=”Roboto|500|||||||” number_text_color=”#ef4a21″ custom_margin=”||96px|||” locked=”off” global_colors_info=”{}”][/et_pb_number_counter][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.1″ _module_preset=”default” custom_margin=”-56px|||||” custom_padding=”5px||3px|||” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.19.1″ _module_preset=”default” width=”73%” module_alignment=”center” custom_margin=”0px||-52px||false|false” custom_padding=”|||0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” text_font=”Roboto|700|||||||” text_text_color=”#9d0b0f” text_font_size=”69px” text_line_height=”5.6rem” text_orientation=”center” min_height=”100px” custom_margin_tablet=”” custom_margin_phone=”-96px||42px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”18px||29px||false|false” custom_padding_tablet=”18px||||false|false” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” text_font_size_tablet=”86px” text_font_size_phone=”55px” text_font_size_last_edited=”on|phone” text_line_height_tablet=”5.6rem” text_line_height_phone=”58.2px” text_line_height_last_edited=”on|phone” global_colors_info=”{}”]

Macrotemas explorados na ultima edição em 2023

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background__hover_enabled=”on|desktop” background_color__hover=”#c81015″ background_enable_color__hover=”on”][/et_pb_blurb][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ module_id=”programacao” _builder_version=”4.19.4″ _module_preset=”default” custom_padding=”0px||7px|||” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” text_font=”Roboto|700|||||||” text_text_color=”#f5330c” text_font_size=”65px” text_line_height=”1.3em” text_orientation=”center” custom_margin_tablet=”” custom_margin_phone=”-44px||||false|false” 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Programação

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Principais temas A Era do Diálogo 2023:

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*Programação sujeita a alterações

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PRÁTICA DA ADVOCACIA PREDATÓRIA E OS CUSTOS QUE ELA GERA PARA A SOCIEDADE E O MERCADO

Solano de Camargo – Presidente da Comissão de Privacidade e Proteção de Dados – OAB-SP

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Abertura Oficial

Roberto Meir – CEO – Grupo Padrão

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RESOLUTIVIDADE, DEMOCRATIZAÇÃO E ACESSIBILIDADE: OS DESAFIOS DA DEFESA DO CONSUMIDOR NA ERA MULTICANAL

Mediador: Roberto Meir – CEO – Grupo Padrão

Andréa Carpes Blanco – Diretor de atendimento ao cliente – Itaú Unibanco

Celso Tonet – Diretor de Experiência do Cliente – Claro

Jackson Bruno – Diretor de Customer Experience – AeC

Ricardo Lagreca – Diretor Senior Jurídico e de Relações Governamentais – Mercado Livre

Vitor Hugo do Amaral Ferreira – Coordenador-Geral de Estudos e Monitoramento de Mercado – SENACON

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NOVA LEI DO SAC: COMO GARANTIR RESPOSTA AO CONSUMIDOR PRIORITARIAMENTE NO ACESSO DIGITAL?

Mediador: Ricardo Morishita – Professor de Direito – Instituto Brasiliense de Direito Público (IDP)

Cristiana Camarate – Superintendente de Relações com Consumidores – ANATEL

Maria Eliza Mac Culloch – Coordenadora de regulação e autorregulação – Conexis Brasil Digital

Nairo Vidal – Diretor – Bradesco 

Wilton Ruas – Diretor – Procon SP

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OS LIMITES DA ÉTICA E TRANSPARÊNCIA NO ATENDIMENTO DE ROBÔS AO CONSUMIDOR

Mediador: Luciano Timm – Advogado e professor – FGV

Claudia Wharton – Diretora de Ouvidoria e Ouvidora – MAPFRE

Rodrigo Santana dos Santos – Coordenador-Geral de Normatização – Autoridade Nacional de Proteção de Dados – ANPD

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ENTENDER O CLIENTE É O SEGREDO PARA EVITAR A JUDICIALIZAÇÃO NO TURISMO?

Mediador: Vitor Morais de Andrade – Sócio – Morais Andrade Advogados

Marco Barbosa – Diretor Experiência do Cliente – Azul 

Monique Bernardes – Vice-presidente Consumer Legal – Grupo Decolar

Rose Oliveira – Gerente Executiva de Operações – CVC Corp

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SUPERENDIVIDAMENTO: POR QUE A EDUCAÇÃO FINANCEIRA NÃO DA CERTO NO BRASIL?

Mediador Guilherme Farid – Advogado e Professor

Amaury Oliva – Diretor de Sustentabilidade, Cidadania Financeira, Relações com o Consumidor e Autorregulação – FEBRABAN

Adriana Papafilipakis – Ouvidora – Grupo Santander Brasil

Marcela Gaiato Martins – Diretora de Produtos B2C, Marketing e Atendimento ao Cliente – Grupo Recovery

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ALMOÇO

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ENTENDENDO O COMPORTAMENTO DO CONSUMIDOR: ONDE E COMO CADA GERAÇÃO QUER SER ATENDIDA?

Mediadora: Rebeca de Moraes – Jornalista, Pesquisadora de tendências e Sócia-diretora – Esquina

Adriano Thiago Amadeu – Líder Sênior de Estratégia e Melhoria Contínua da Ouvidoria – Santander Brasil

Ana Kagueyama – Head Global Customer Services/Senior Director – PayPal

André Godoy – Chief Transformation Officer – Olos Tecnologia

Tiago Violin – Diretor Financeiro e de Operações – Porto Bank 

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SENHA, TOKENS, APPS: AFINAL, A TECNOLOGIA AJUDA OU BUROCRATIZA O ACESSO DO CONSUMIDOR AOS SERVIÇOS DE SAÚDE?

Mediador: José Cechin – Superintendente Executivo – IESS

Luciene Pinheiro Capra – Gerente de TI – Agência Nacional de Saúde Suplementar – ANS

Clebio Garcia – Diretor de Relações com o Mercado – Hospital Sirio-Libanes

Luiz Maluf – CFO – Alice

Rogéria Leoni Cruz – Diretora Jurídica – Sociedade Beneficente Israelita Hospital Albert Einstein

[/et_pb_blurb][et_pb_blurb title=”15h10 às 15h40″ use_icon=”on” font_icon=”||fa||900″ icon_color=”#f5330c” icon_placement=”left” image_icon_width=”24px” content_max_width=”100%” _builder_version=”4.19.5″ _module_preset=”default” header_level=”h5″ header_font=”Roboto|900||on|||||” header_text_color=”#f5330c” header_font_size=”23px” header_line_height=”1.4em” body_font=”Roboto|700|||||||” body_text_align=”left” body_text_color=”#333333″ body_font_size=”24px” body_line_height=”1.4em” min_height=”52.6px” custom_margin=”|||-44px|false|false” custom_padding=”4px||0px|||” body_font_size_tablet=”18px” body_font_size_phone=”16px” body_font_size_last_edited=”on|desktop” icon_font_size=”40px” locked=”off” global_colors_info=”{}”]

MULTICANALIDADE: O MAIOR DESAFIO PARA A DEFESA DO CONSUMIDOR

Mediadora: Cibele Fischer – Owner – Journey Consultoria

Andre Tonelini – Client Executive Director – Banco Carrefour

Jaqueline Machado – Diretora Executiva de CX – BTG Pactual

PH Campos – Director Of Customer Relations – TIM

[/et_pb_blurb][et_pb_blurb title=”15h40 às 16h20 ” use_icon=”on” font_icon=”||fa||900″ icon_color=”#f5330c” icon_placement=”left” image_icon_width=”24px” content_max_width=”100%” _builder_version=”4.19.5″ _module_preset=”default” header_level=”h5″ header_font=”Roboto|900||on|||||” header_text_color=”#f5330c” header_font_size=”23px” header_line_height=”1.4em” body_font=”Roboto|700|||||||” body_text_align=”left” body_text_color=”#333333″ body_font_size=”24px” body_line_height=”1.4em” min_height=”74.6px” custom_margin=”|||-44px|false|false” custom_padding=”4px||0px|||” body_font_size_tablet=”18px” body_font_size_phone=”16px” body_font_size_last_edited=”on|desktop” icon_font_size=”40px” locked=”off” global_colors_info=”{}”]

FUNDAMENTAL E DEMOCRÁTICO: COMO RESGATAR O CONSUMIDOR.GOV?

Mediadora: Juliana Pereira – Presidente – IPS Consumo

André Oswaldo dos Santos – Diretor de Mercado – Enel SP

André Jacques Uchoa – Diretor Jurídico e de Ouvidoria – Inter

Assunta Campos – Gerente de Relações Institucionais – Vivo

Claudia Silvano – Chefe de Departamento – Procon-PR

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OS LIMITES DA EXPERIÊNCIA DO CLIENTE: A DEFESA DO CONSUMIDOR IMPACTA NO NPS DAS EMPRESAS?

Mediador: Jacques Meir – Diretor de Conhecimento – Grupo Padrão 

Andrea Dolabela – Vice-presidente de Produtos, Marketing e Experiência – DASA

Ilca Sierra – CXMO – Via

José Worcman – Sócio- Fundador & CEO – OnYou

Luis Otavio Marchezetti – Chief Engineering, Transformation & Customer Experience Officer – Sky

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Palestrantes

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Conheça alguns dos palestrantes de 2022:

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” disabled_on=”on|on|on” _builder_version=”4.20.2″ _module_preset=”default” width=”100%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|phone” max_width=”1363px” module_alignment=”center” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px||0px|false|false” disabled=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Sandoval Martins” use_icon=”on” font_icon=”||divi||400″ icon_color=”RGBA(255,255,255,0)” _builder_version=”4.20.2″ _module_preset=”default” header_font=”Roboto|700|||||||” header_text_color=”#FFFFFF” body_font=”Roboto|500|||||||” body_text_color=”#FFFFFF” body_line_height=”1.4em” background_color=”#603181″ background_image=”https://aeradodialogo.com.br/wp-content/uploads/2023/03/Sandoval_martins-e1678740370398.jpg” background_blend=”multiply” image_icon_custom_margin=”42px||||false|false” image_icon_custom_padding=”||||false|false” width=”100%” max_width=”100%” module_alignment=”center” min_height=”340px” custom_margin=”||||false|false” custom_padding=”86px|15px||15px|false|false” link_option_url=”#” border_style_all_image=”solid” global_colors_info=”{}” background__hover_enabled=”on|hover” background_blend__hover=”multiply” background_color__hover=”rgba(96,49,129,0.86)” background_enable_color__hover=”on”]

Vice-presidente de Digital, Marketing e Comercial – Bmg

[/et_pb_blurb][et_pb_blurb title=”Guilherme Azevedo” use_icon=”on” font_icon=”||divi||400″ icon_color=”RGBA(255,255,255,0)” _builder_version=”4.20.2″ _module_preset=”default” header_font=”Roboto|700|||||||” header_text_color=”#FFFFFF” body_font=”Roboto|500|||||||” body_text_color=”#FFFFFF” body_line_height=”1.4em” background_color=”#3192a9″ background_image=”https://aeradodialogo.com.br/wp-content/uploads/2023/03/Guilherme_azevedo-e1678740546203.jpg” background_blend=”multiply” image_icon_custom_margin=”42px||||false|false” image_icon_custom_padding=”||||false|false” width=”100%” max_width=”100%” module_alignment=”center” min_height=”340px” custom_margin=”||||false|false” custom_padding=”86px|15px||15px|false|false” link_option_url=”#” locked=”off” global_colors_info=”{}” background_blend__hover=”multiply” background_color__hover=”rgba(223,67,151,0.82)” background_enable_color__hover=”on” background__hover_enabled=”on|hover”]

Chief Health Officer (CHO) e Co-fundador – Alice

[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Andrea Dolabela” use_icon=”on” font_icon=”||divi||400″ icon_color=”RGBA(255,255,255,0)” _builder_version=”4.20.2″ _module_preset=”default” header_font=”Roboto|700|||||||” header_text_color=”#FFFFFF” body_font=”Roboto|500|||||||” body_text_color=”#FFFFFF” body_line_height=”1.4em” background_color=”#df4397″ background_image=”https://aeradodialogo.com.br/wp-content/uploads/2023/03/MicrosoftTeams-image-1-e1678740463920.jpg” background_blend=”multiply” image_icon_custom_margin=”42px||||false|false” image_icon_custom_padding=”||||false|false” width=”100%” max_width=”100%” module_alignment=”center” min_height=”340px” custom_margin=”||||false|false” custom_padding=”86px|15px||15px|false|false” link_option_url=”#” locked=”off” global_colors_info=”{}” background__hover_enabled=”on|hover” background_blend__hover=”multiply” background_color__hover=”rgba(223,67,151,0.82)” background_enable_color__hover=”on”]

Vice-presidente de Produtos, Marketing e Experiência – DASA

[/et_pb_blurb][et_pb_blurb title=”Adriano Thiago Amadeu” use_icon=”on” font_icon=”||divi||400″ icon_color=”RGBA(255,255,255,0)” _builder_version=”4.20.2″ _module_preset=”default” header_font=”Roboto|700|||||||” header_text_color=”#FFFFFF” body_font=”Roboto|500|||||||” body_text_color=”#FFFFFF” body_line_height=”1.4em” background_color=”#bb5c30″ background_image=”https://gpadrao-tmp01.zencloud.com.br/wp-content/uploads/2022/12/cropped-logo-aed2-1-e1672246637729.png” background_blend=”multiply” image_icon_custom_margin=”42px||||false|false” image_icon_custom_padding=”||||false|false” width=”100%” max_width=”100%” module_alignment=”center” min_height=”340px” custom_margin=”||||false|false” custom_padding=”86px|15px||15px|false|false” link_option_url=”#” locked=”off” global_colors_info=”{}” background_blend__hover=”multiply” background_color__hover=”rgba(223,67,151,0.82)” background_enable_color__hover=”on” background__hover_enabled=”on|hover”]

Head de Estratégia Canais Regulados – Santander Brasil

[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Ricardo Lagreca” use_icon=”on” font_icon=”||divi||400″ icon_color=”RGBA(255,255,255,0)” _builder_version=”4.20.2″ _module_preset=”default” header_font=”Roboto|700|||||||” header_text_color=”#FFFFFF” body_font=”Roboto|500|||||||” body_text_color=”#FFFFFF” body_line_height=”1.4em” background_color=”#bb5c30″ background_image=”https://aeradodialogo.com.br/wp-content/uploads/2023/03/Ricardo_lagreca-e1678740425582.jpg” background_blend=”multiply” image_icon_custom_margin=”42px||||false|false” image_icon_custom_padding=”||||false|false” width=”100%” max_width=”100%” module_alignment=”center” min_height=”340px” custom_margin=”||||false|false” custom_padding=”86px|15px||15px|false|false” link_option_url=”#” locked=”off” global_colors_info=”{}” background_blend__hover=”multiply” background_color__hover=”rgba(223,67,151,0.82)” background_enable_color__hover=”on” background__hover_enabled=”on|hover”]

Diretor Senior Jurídico e de Relações Governamentais – Mercado Livre

[/et_pb_blurb][et_pb_blurb title=”André Godoy” use_icon=”on” font_icon=”||divi||400″ icon_color=”RGBA(255,255,255,0)” _builder_version=”4.20.2″ _module_preset=”default” header_font=”Roboto|700|||||||” header_text_color=”#FFFFFF” body_font=”Roboto|500|||||||” body_text_color=”#FFFFFF” body_line_height=”1.4em” background_color=”#df4397″ background_image=”https://aeradodialogo.com.br/wp-content/uploads/2023/03/Andre_godoy-e1678740580836.jpg” background_blend=”multiply” image_icon_custom_margin=”42px||||false|false” image_icon_custom_padding=”||||false|false” width=”100%” max_width=”100%” module_alignment=”center” min_height=”340px” custom_margin=”||||false|false” custom_padding=”86px|15px||15px|false|false” link_option_url=”#” locked=”off” global_colors_info=”{}” background_blend__hover=”multiply” background_color__hover=”rgba(223,67,151,0.82)” background_enable_color__hover=”on” background__hover_enabled=”on|hover”]

Chief Transformation Officer – Olos Tecnologia

[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Luis Otavio Marchezetti” use_icon=”on” font_icon=”||divi||400″ icon_color=”RGBA(255,255,255,0)” _builder_version=”4.20.2″ _module_preset=”default” header_font=”Roboto|700|||||||” header_text_color=”#FFFFFF” body_font=”Roboto|500|||||||” body_text_color=”#FFFFFF” body_line_height=”1.4em” background_color=”#3192a9″ background_image=”https://aeradodialogo.com.br/wp-content/uploads/2023/03/Luis_otavio_marchezetti-e1678740496208.jpg” background_blend=”multiply” image_icon_custom_margin=”42px||||false|false” image_icon_custom_padding=”||||false|false” width=”100%” max_width=”100%” module_alignment=”center” min_height=”340px” custom_margin=”||||false|false” custom_padding=”86px|15px||15px|false|false” link_option_url=”#” locked=”off” global_colors_info=”{}” background_blend__hover=”multiply” background_color__hover=”rgba(223,67,151,0.82)” background_enable_color__hover=”on” background__hover_enabled=”on|hover”]

Chief Engineering, Transformation & Customer Experience Officer – Sky

[/et_pb_blurb][et_pb_blurb title=”Roberto Meir” use_icon=”on” font_icon=”||divi||400″ icon_color=”RGBA(255,255,255,0)” _builder_version=”4.20.2″ _module_preset=”default” header_font=”Roboto|700|||||||” header_text_color=”#FFFFFF” body_font=”Roboto|500|||||||” body_text_color=”#FFFFFF” body_line_height=”1.4em” background_color=”#603181″ background_image=”https://aeradodialogo.com.br/wp-content/uploads/2023/03/Roberto_meir-e1678740400352.jpg” background_blend=”multiply” image_icon_custom_margin=”42px||||false|false” image_icon_custom_padding=”||||false|false” width=”100%” max_width=”100%” module_alignment=”center” min_height=”340px” custom_margin=”||||false|false” custom_padding=”86px|15px||15px|false|false” link_option_url=”#” locked=”off” global_colors_info=”{}” background_blend__hover=”multiply” background_color__hover=”rgba(223,67,151,0.82)” background_enable_color__hover=”on” background__hover_enabled=”on|hover”]

CEO – Grupo Padrão

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Patrocinadores

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VEJA QUEM PATROCINA O EVENTO DE 2023

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Apoiadores Institucionais:

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row disabled_on=”on|on|on” _builder_version=”4.19.5″ _module_preset=”default” width=”60%” width_tablet=”60%” width_phone=”80%” width_last_edited=”on|phone” module_alignment=”center” disabled=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://gpadrao-tmp01.zencloud.com.br/wp-content/uploads/2022/12/apoio-institucional.png” title_text=”apoio-institucional” _builder_version=”4.19.2″ _module_preset=”default” module_alignment=”center” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.2″ _module_preset=”default” background_color=”#565656″ min_height=”189px” da_disable_devices=”off|off|off” global_module=”329″ saved_tabs=”all” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” _builder_version=”4.19.2″ _module_preset=”default” width=”89.6%” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][dsm_menu menu_link_text_color=”#FFFFFF” list_style_color=”RGBA(255,255,255,0)” _builder_version=”4.19.2″ _module_preset=”default” menu_font=”Roboto||||||||” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” global_colors_info=”{}”][/dsm_menu][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” text_font=”Roboto|700|||||||” text_text_color=”#FFFFFF” text_font_size=”16px” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]

Aviso de Privacidade

Inscrições:
11 31252215
eventos@gpadrao.com.br

Patrocínio:
11 31252236
comercial@gpadrao.com.br

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Copytight 2017 by Grupo Padrão. Todos os direitos reservados. PADRÃO EDITORIAL EIRELI Rua Ceará, 62 CEP 01243-010 Higienópolis – São Paulo CNPJ: 02.590.588/0001-06.

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